Business communication tools like Microsoft Teams, Slack, and Zoom have revolutionised how employees connect. Real-time communication is now possible across locations and time zones and these tools have become essential to the rise of hybrid work. While they enable communication, they don’t always guarantee it. That's because communication isn't just about having access. It's shaped by invisible structures: social hierarchy, cultural expectations and unspoken rules about when

It’s been almost two months since our industry English Channel relay swim, and the energy is still buzzing! Those who know me know I’ve completed a number of long-distance challenges, most of them solo. A solo challenge is a massive personal adventure that pushes you to your absolute limit. However, there is something uniquely special about completing a monumentally difficult task as part of a team. When you work collectively toward an exciting goal - especially while raising

We’re delighted to share that our Founder and CEO, Steve Henigan , has been named a finalist in the Business Person of the Year  category at the National SME Business Awards . This recognition marks a proud moment for us, reflecting on nearly eight years of growth, innovation and transformation at HCG. It’s a testament to Steve’s leadership and to the dedication of our brilliant team, whose work continues to shape the future of workplace strategy and change management. A huge